Exercise

Fill in the blanks using the appropriate term from the list (not all words will be used).

Retail communication

Correspondence

Institutional communication

1.A letter that is mailed to 20 institutional customers and 5 retail customers is considered to be _____ .

2.A written communication that is distributed to 20 non-institutional customers within a 30-day calendar period is considered _____.

3.A letter that is mailed to 30 investors, each of which is either a depository institution or i